Although Skype is an exceptional app for carrying personal and professional communication, however, some users sometimes may face one or other issues with their Skype application.
One of the most common issues reported by users in their Skype application is the problem with their Microphone. If you are also facing a similar issue and looking to fix issues with your Mic on Skype, you can follow the information provided below.
Guide to Fix Issues With Your Mic on Skype
When facing issues with your Microphone on Skype, you can consider following these workarounds to overcome the problem:
Resolving Mic Issues With Skype On Desktop
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Skype Requires Your Permission to Get Access to your Desktop’s Microphone. Make Sure to Check the Privacy Permissions on your System.
- If you are using Skype for Windows 10 (version 15) or Mac OSX Mojave (10.14 or higher), you will need to grant permissions to Skype to accessthe camera and microphone of your desktop.
- Is you are using Mac OSX Mojave (10.14 or higher), you will need to go to the Mac System Preferences>Security & Privacy>Privacy Tab>Microphone/Camera and allow access to Skype.
- If you are using Skype for Windows 10 (version 15), you will need to go to Start>select the Settings option>Privacy> then select Microphone. Under Microphone, you will need to ensure that the toggle icon next toSkype is turned On. After that, you will just need to restart Skype and go to your Skype Audio & Video Settings to checkthat the correct device is selected within your Skype application.
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Make Sure to Check your Microphone:
The next thing you will need to ensure is that your mic is plugged in the correct port andit is not muted. In case you are using a Bluetooth microphone device, make sure it is connected properly.
3. Place a Free Test Call on Your Skype:
Now, you will need to make a free test call which will prompt you to record a message and will play it back for you. This way you will be able to know if there is an issue with your audio settings. Then, you will need to click on yourprofile picture in the Skype application and go to Settings>Audio & Videos Settings>Make a free test call.
4. Are You Hearing the Echo of your Own Voice?
If you are hearing the echo of your own voice, then the issue can be with the device of the person you are calling. In such a case, you will need to ask them to lower their playback volume.
5. Check your Audio:
Another thing you will need to do is check the audio of your device. For this, you can try playing a song or using another application installed on your system with sound to test your volume. If you are able to hear it, it means the problem is with the other person on the call. In such a case, you can ask them to follow these steps as well.
6. Check the Website of the Manufacturer:
As there are different brands and devices, there can be numerous reasons responsible for causing issues with your microphone. As every brand is different, it is always best to check the website of the manufacturer for user guides and troubleshooting steps.
Resolving Mic Issues With Skype On Mobile
1.Allow Permission to Skype to Get Access to the Microphone of your Mobile Device:
When you install the Skype app for the first time, you are most likely to be prompted to allow certain permissions to the app. One of these permissions includes access to the microphone. If you didn’t allow permission during the installation process, you will need to allow it manually in the settings section of your mobile device.
2. Check your Microphone:
The next thing you will need to ensure is that you have plugged your microphone properly and it is not muted. In case you are using a Bluetooth enabled `microphone device, make sure that it is connected properly and is within the range.
3. Conduct a Free Test Call:
Now, you will need to make a free test call as doing so will prompt you to record a message, which will then be played back to you. This way you will be able to know if there is an issue with your audio settings.
4. If You Are Hearing Echo of Your Own Voice:
In case you are hearing the echo of your own voice when making a call using your Skype application, the reason is most likely to be the device of the person whom you are calling. In such a case, you can ask the recipient to lower their playback volume.
5. Check your Audio:
After considering the above-mentioned information, you will need to check your Audio by playing a song or using another application with sound. If you are able to hear it properly, then the problem could be with the other person whom you are calling. In such a case, it is suggested to ask the recipient to follow the same steps.
6. Check the Website of the Manufacturer:
As there are so many brands and devices available in the market, there can be numerous reasons that could be causing issues with your microphone. Considering the individuality of every brand, it is best to visit the website of the manufacturer to get user guides and troubleshooting assistance.
So, these are the workarounds that will help you fix your microphone on Skype for both desktop and mobile devices. For further help contact Skype customer support number for professional help.