Last updated: 12 October 2026
This policy describes the checks used when publishing or substantially revising a guide. Older articles are being reviewed; the presence of this policy does not mean every older article has already been checked.
Sources
Use the product maker’s official help centre, documentation and announcements for product availability, features, account actions and support options. Use official public authorities or consumer-protection organizations for relevant safety information. Identify the country, product version and date where they affect the answer.
Third-party pages may help identify a question to investigate, but they are not sufficient evidence that a support phone number, sign-in page or download is official. Link readers to the official source used to verify it.
Checks before publication
- Confirm that the product or feature still exists and that the guide applies to the version described.
- Compare key instructions with current official documentation and explain any uncertainty.
- Check the destination and purpose of links, especially downloads, sign-in pages and support contacts.
- State what was checked and when, distinguishing documentation review from hands-on testing.
- Avoid guaranteed fixes, invented credentials and unsupported contact numbers.
Account-deletion, reset and installation guides should explain significant consequences and relevant backup steps before the reader acts.
Review dates and changes
A Last checked date should reflect a real review of the stated information. Correcting one sentence does not establish that an entire guide is current. If a feature or service has been retired, the article should say so or be replaced with an appropriate current resource.
Report a suspected error
Use our Contact page with the article URL and details. An official source is helpful but is not required to report a suspected mistake. See our Corrections Policy.